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Instructions:

1. Fill out this form to obtain an RMA number from IDT
2. After recepit of authorization email, ship the product back to IDT per the instructions in the email.
3. For international return, please add the following statement to your commercial invoice: "Item returned for repair. Manufactured in USA by IDT, Tallahassee, FL". Please use FedEx, DHL, or UPS and provide your return account number.

Model:

Serial Number:

Return Type:

Repair Type:

Failure Type:

Description of Problem:

Upload Screenshot:

Upload Defective Image:

Software Version:

Customer Name:

Company Name:

Shipping Address 1:

Shipping Address 2:

Country:

State (If in USA):

Zip/Postal Code:

Phone:

Email:

Return Shipment Account:

FedEx

 DHL

 UPS

Return Account Number:

 
NORTH AMERICA

1202 E Park Ave
Tallahassee, FL 32301
United States
P: (+001) 850-222-5939
F: (+001) 850-222-4591

1 West Mountain Street, Suite 3
Pasadena, CA 91103-3070
United States
P: (+001) 626-794-4649
F: (+001) 626-794-4651

EUROPE

Via Pennella, 94
I-38057
Pergine Valsugana (TN)
Italy
P: (+39) 0461-532112
F: (+39) 0461-532104

Eekhoornstraat, 22
B-3920 - Lommel
Belgium
P: (+32) 11 551065
F: (+32) 11 554766

ASIA

Unit 6, 9F, 77, Hun Hua S. Road
Section 2, Taipei, Taiwan
P: (+02) 2706-2110
F: (+02) 2706-3837

No.388, Caonong Road,
Songjiang Industry Zone,
Shanghai, China
Zip Code: 201612
P: (+86) 21-57687667
F: (+86) 21-57686418

6F Sakurai Bidg.
2-8-19 Fukagawa,Koto-ku,Tokyo
135-0033, Japan
P: (+81) 3-5639-2773
F: (+81) 3-5639-2808
www.idt-japan.co.jp